Refund policy

Activewear is regarded as intimate clothing, especially articles such as bras, and tops with insertable cups. We wouldn’t want to give you someone else’s used / sweated-in clothes, so we would appreciate it if you also respected our hygiene policy. We have a 0-day return policy, which means you have 0 days after receiving your item to request a return. We ask that you double / triple check the style, size, colour before confirming your order. Take all the time you need, we’re in no rush! But we want you to be sure before purchasing from us. The only two conditions where we will issue a refund, return or exchange is for an order mistake or defective orders being sets.

1. ORDER MISTAKES: In the case that one of our team member’s have messed up your order (they’re only human & have bad days, too!), we will definitely issue an exchange for the correct order. However, no returns or refunds will be accepted. (Apologies in advance!)

2. DEFECTIVES: In the case that you happen to receive a defected product, we will happily investigate the issue, and then, either issue an exchange or refund!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at daringactive@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at daringactive@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at daringactive@gmail.com.